Frequently Asked Questions
Please reach out to us if you cannot find an answer to your question.
Turnaround time on Commissioned Portraits can vary depending on the time of year and the Artist's Workload. Please Inquire for Details.
Yes, a current Price List can be emailed to you as a PDF. It will include all Details about How to Commission a Portrait by Jordan Banks at Golden Horse Studio.
Contact Jordan Banks and she will discuss the process with you! To get into her calendar you will pay 1/2 down (once reference photos and completion date are agreed upon). Remaining balance including any applicable Sales Tax and Delivery Fees are due when the portrait is completed, prior to delivery.
No, sorry, commissioned Portraits are non-refundable.
Yes! All Custom Portraits by Golden Horse Studio and Jordan Banks include a mat and frame chosen for you by Jordan Banks and are delivered ready to hang!
No. You are purchasing the original work of art, NOT the rights to reproduce it. All copyrights to the art remain with the artist Jordan Banks, unless an agreement with the artist has been made in writing.
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